Overview
This Refund Policy applies to Album Server and related services provided by Album Server LLC ("Album Server," "we," "our," or "us").
By purchasing or subscribing to Album Server services, you agree to the terms outlined in this Refund Policy.
Digital Product Policy
Album Server provides access to digital software, platform services, hosted features, account functionality, and related digital resources.
Because digital products and platform access are delivered immediately upon activation, all sales are generally considered final once access has been granted.
Subscriptions & Billing
Certain Album Server features may require recurring subscription payments. By subscribing, you authorize applicable payment providers to charge the selected billing method according to your chosen plan.
Subscriptions may renew automatically unless canceled before the next billing cycle.
Refund Eligibility
Except where required by law, Album Server and Album Server LLC do not guarantee refunds for:
- Activated software accounts
- Used subscription periods
- Digital access already delivered
- Downloaded resources or materials
- User dissatisfaction based on preference or change of mind
Due to the nature of digital software and platform access, refunds are generally not provided after account activation or service access has been granted.
Exceptional Circumstances
Refund requests may be reviewed on a limited case-by-case basis in situations involving:
- Duplicate billing errors
- Accidental multiple purchases
- Verified technical failures preventing reasonable access to purchased services
Approval of refunds remains at the sole discretion of Album Server LLC unless otherwise required by applicable law.
Chargebacks & Payment Disputes
Users are encouraged to contact Album Server support before initiating payment disputes or chargebacks.
Fraudulent or abusive chargeback activity may result in suspension or termination of platform access.
Account Cancellation
Users may cancel subscriptions according to available account settings or by contacting support.
Cancellation prevents future billing cycles but does not automatically create eligibility for refunds of prior payments.
Policy Updates
Album Server LLC may update or modify this Refund Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of Album Server after changes become effective constitutes acceptance of the updated policy.
Contact Information
If you have questions regarding billing, subscriptions, cancellations, or refund requests, please contact Album Server through our Contact page or official support email.